Shipping policy

SHIPPING INFORMATION

Shipping and Handling charges are based on the following:

  • The weight, size and dimensions of your items
  • Your location 
  • Orders are normally shipped via UPS, or USPS

We do our best to accurately estimate when items will ship from our facilities. Estimated shipping dates are based on several factors, including your destination address and how quickly we can obtain and make your item(s) for shipment. Not all pre-wrapped trim panels are stocked in-house and will require us to obtain them from various dealer sources. Dealer delivery times my vary, and may add up to 10 additional business days to your order's processing time.

ESTIMATED DELIVERY TIME

  • 1-10 Business days for order process and manufacturing
  • 1-7 Business days transit time for US continental shipments *
  • 5-30 Business days transit time for international shipments *

      * Additional delays, such as due to weather or carrier issues; may occur that can affect estimated delivery times. Delays that are out of our control do not warrant a refund or order cancellation. Lost packages rarely occur, but if the shipping carrier deems your package lost, we will immediately process a replacement order upon shipping carriers lost package confirmation. 

Canada and Mexico Shipping:

UPS Standard shipping fees do not include ANY additional Customs, Duties, and Brokerage fees charged by the shipper and/or by your countries Customs Department. UPS will require that these fees are paid prior or after delivering the shipment to your shipping address. If these fees are not paid prior or upon delivery then the package will be returned to us and any shipping fees or customs fees charged to us will be deducted from your refund. Please check with the Customs Department for your country with the order total if you do need an estimation of these fees prior to placing your order. Brokerage fees can be extremely high (sometimes more than the actual product). There may be an option to self-clear your item, but we have no information on how to do that. Please be proactive once you receive your tracking number.